Terms & Conditions

Planning Redefined Limited Terms of Business

1. Definitions

“The Client” is the person (or persons) who receive the Services (where more than one they are joint and severally liable).
“The Services” are workshops, mentoring and training offered through our website, Facebook Group and social media feeds.
“Planning Redefined” is Planning Redefined Limited, Company number 11503779 whose registered office address is 409-411 Croydon Road, Beckenham BR3 3PP.

2. Price and payment

2.1 The Price for the Services is set out on the website or invoice. There is no VAT.
2.2 The Price shall be the Fees of Planning Redefined and payment of 100% of the Price is due in full at the time of booking.
2.3 Where split payment options are available, each instalment must be paid on time, and failure to pay any instalment on time may result in Planning Redefined cancelling or amending the Services, in their sole discretion.

3. Cancellation of agreement

3.1. The Services can be cancelled by either party in writing or by email to hello@planningredefined.co.uk subject to the matters set out in this clause.
3.2 If Planning Redefined cancels the Services, the Price will be repaid to the Client within 14 days of cancellation, and no further refunds, sum or compensation will payable to the Client by Planning Redefined arising from such cancellation.
3.3 If the Client seeks to cancel the Services then the Price paid shall be forfeited and non-refundable. No further sums will be due from the Client to Planning Redefined arising from such cancellation.

4. General Conditions

4.1 Planning Redefined shall use reasonable endeavors to meet any performance dates, but such dates shall be estimates only and time is not the essence of the contract.
4.2 The Fees will be paid at the time of booking and payment is not deemed to have been made until the Fees have been paid in full. If payment is not made in full and within time the Services may be suspended and payment in advance may be required before the Services are re – commenced.
4.3 If payment is not made in accordance with the above clauses, Planning Redefined reserves the right to charge interest at the rate prescribed by the Late Payment of Commercial Debt (Interest) Act 1998 from the date payment was due until the date payment is made.
4.4 Each party will keep the confidential information of the other party and any third party confidential and secret, and only use it for the purposes of supplying the Services or making proper use of the Services. Each party recognises and accepts its obligations with regard to the control and the processing of personal data under the current data protection legislation and regulations. For more information on this, please see our Privacy Policy on our website.
4.5 The Client grants to Planning Redefined consent to use any work including photographs and videos created as part of the Services to show off its services and designs, together with the right to display images as part of its portfolio and to write about the Services on websites, and in its marketing materials. If you do not wish to grant this consent, you must confirm prior to entering this agreement, and in that event Planning Redefined reserves the right to withdraw the offer of the Services.
4.6 (a) Planning Redefined will use reasonable care and skill in performing the Services. Where any valid claim in respect of the services is made the Client may be entitled ONLY to a refund of the Fees or part of the Fees. In respect of any other direct losses (in Contract or Tort) the total liability of Planning Redefined will not exceed £250,000.00 (two hundred and fifty thousand pounds).
(b) Planning Redefined’s liability in respect of any loss of good will, loss of business, loss of profits, loss of anticipated savings, loss of use or for any other consequential, special or indirect loss or damage will be NIL.
(c) Nothing in these Terms will exclude or limit liability for death or serious injury caused by Planning Redefined’s negligence.
4.7 The Services may be terminated if payment of the Fees is not made in accordance with these terms; or if the Client commits a material breach of any of these terms and fails to remedy the breach within 14 days of being notified in writing; or the Client makes any statements or behaves in any way or requests Planning Redefined to undertake any actions that are discriminatory, illegal or immoral; or if the Client enters into any form of insolvency arrangement, or suspends its business. Upon termination the Client shall immediately pay any Fees for work done to that point, to Planning Redefined.
4.9 Planning Redefined shall not be liable for any breach of contract due to force majeure.
4.10 Nothing in these terms are intended to create a partnership or joint venture between Planning Redefined and the Client, and no party has the right to act as agent for the other or to bind the other party in any way.
4.11 Variations to the Services by the Client may only be agreed in writing. Variations to the Services by Planning Redefined may be essential if services or suppliers need to be substituted. In such event, the same level of services or goods or suppliers will be provided but limited changes are inevitable. Planning Redefined will endeavor to maintain quality and value as far as reasonably possible.
4.12 Following the conclusion of the Services Planning Redefined may wish to contact you to request testimonials, recommendations or feedback on the services. By agreeing these terms, you are consenting to that contact by Planning Redefined after the conclusion of the Services.
4.13 These terms and any dispute arising from them shall be governed by the laws of England and Wales.